Return Policy

Our return policy is convenient and was created with care for our customers. 

RETURNS:

  • If you are not satisfied with your purchase you can return the product to us within 60 days from purchase for full money refund 
  • Package your return item in the manufacturer's product box and  packaging (if available).

We require the following information to process your return. (If this information is not included, we will be unable to process your return).

  • Full name and address
  • Phone number
  • E-mail address
  • Packing slip
  • Original Order Confirmation Number
  • Your reason for returning the merchandise

EXCHANGE: 
If you would like to return product for echange please email us first at orders@sephoravip.net

Shipping cost is not refundable unless we made an error!!! 
Please return the merchandise to:

Fragrances Paradise 
RETURNS DEPARTMENT

156 Nassau Avenue 
Brooklyn NY, 11222


All returns must be shipped back to fragrancesparadise.com using a track able courier. (UPS, FedEx, USPS Delivery Confirmation) 
Any package that has not been received by fragrancesparadise.com and tracking information cannot be provided, will be the sole responsibility of the shipper. 


**Please allow up to 14 business days to process your return**