Our return policy is convenient, and was created with care for our customers.
- All of our customers who are not satisfied with your purchase can return the product within 30 days of receipt and you will get full money back less shipping cost.
- Each returned product must be in original condition in a box and if it was foiled.
- Not opened and not used.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise
We do not accept exchanges.
Shipping cost is not refundable unless we made an error!!!
Please return the merchandise to:
156 Nassau Avenue
Brooklyn NY, 11222
All returns must be shipped back to fragrancesparadise.com using a track able courier. (UPS, FedEx, USPS Delivery Confirmation)
Any package that has not been received by fragrancesparadise.com and tracking information cannot be provided, will be the sole responsibility of the shipper.
**Please allow up to 14 business days to process your return**